Your terms and conditions of use

 

Who can use this web site?

This is strictly a trade only website this means you must be purchasing stock to resell and not for your personal use. Because there is no minimum order we need to check out new customers who place small orders, we apologise if this causes offence but it is not in the interest of our customers to allow personal shopping.



      I Registered to become a trade customer but I cannot access wholesale prices?
      When you register to become a customer we first must review and approve your account . Then we will activate your login and password. This will happen within 24 hours. Your discount will be shown as Quantity discount to the right of the product. Minimum order levels may apply to some of the products to achieve discount level.

       I understand you dropship! what is dropshipping?
       
       Drop shipping is a technique in which the retailer does not keep goods in stock, but instead transfers customer orders and shipment details to either the manufacturer or a wholesaler, who then ships the goods directly to the customer. As in all retail businesses, the retailers make their profit on the difference between the wholesale and retail price.

       How do I become a dropshipper?
       We we only accept dropshippers if they are already in the party and events business. You will need to register and once your account is accepted you will be able to use images and descriptions to sell the items on your website. When you make a sale you will then place the order on our site for us to process and ship.

      Are your company details shown on the parcel?
      We include a packing slip which has your company name and contact details but no reference of our company.
      
       Do you accept returns of merchandise that has been shipped? 
       Yes we do. If you or your customer is not happy with our product it can be returned within 7 days in original condition. This does not apply for special orders ,food items or personalised items. We do not accept part returns.
        
         How to pay for your orders
         When you have finished your order and you enter the checkout there are 3 options:
  • Use our secure payment gateway to pay by credit or debit card.
  • Choose the Pay Pal option and use your Pay Pal account.
  • You can request either an e mail with bank details to allow you to make a bank transfer.

 

  Delivery costs and  times

  Please go to the Delivery details button of the website.